Transport
FARE CHANGES FROM 1st NOVEMBER 2023
Single bus and tram fares across South Yorkshire will be changing from Wednesday 1st November.
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Concessionary child single fares on buses and trams for holders of Zoom under 16, and Zoom 16-18 travel passes an increase from 80p to £1.00.
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The £2.00 fare cap on tram services will rise to £280 and last until 30th November 2024.
New freephone Traveline number
The Traveline telephone number is being replaced by a new freephone number, 0800 952 0002.
Why is this change taking place?
Not everyone has access to inclusive calls on mobile phones, meaning that the cost of calling Traveline could be prohibitive for a disproportionate amount of bus users. This especially affects Pay-As-You-Go users, who tend to be those on lower incomes, and can be a barrier to using public transport effectively.
By replacing the current 01709 51 51 51 phone number with the freephone number 0800 952 0002 we are making it free for everyone who wants to contact us by phone.